What have we learned about managing outsourcing?
Keeping the balance of power in-house
A few years ago, I was talking to a quite senior chap in a well known IT outsourcing firm. “Trouble we have,” he said, “is that we’ve got all the good people.” Seeing the flummoxed expression on my face, he went on to explain. “It meant there was nobody left inside the organization to work with, who had any clue what we were doing.”…
Full published article at: http://go.theregister.com/feed/www.theregister.co.uk/2008/12/02/managed_outsourcing/
