Angelica Mari, Computing, Wednesday 8 July 2009 at 13:26:00

New system supports performance of the firm’s e-commerce operation

Waitrose has introduced performance monitoring software to avoid extra spending on its e-commerce infrastructure and guarantee availability.

The system rollout was prompted by an IT strategic planning exercise ahead of the last Christmas trading period. The firm found it needed to increase server capacity by 30-40 per cent to handle the online traffic increase generated by its free home delivery service.

With the new software – currently covering under-performing SQL statements in Waitrose’s IBM e-commerce platform – the retailer can specify areas for performance improvement instead of totally replacing existing IT assets.

According to the retailer, avoiding hardware and software “quick fixes” and the ability to find ways to reduce the amount of processing power are the main benefits of the system.

The software was supplied by Precise.

Full published article at: http://feeds.computing.co.uk/c/554/f/10978/s/531c86d/l/0L0Scomputing0O0Ccomputing0Cnews0C22456450Cwaitrose0Ecuts0Ecosts0Emonitoring/story01.htm

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